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Lead Retail Associate

Job overview:

Each day will be filled with challenging and exciting work where every day is different. Our Lead Associates are responsible for different departments in the store, Production, Donation Dock, and Sales Floor. In each of these areas of responsibility, you will be giving employees direction while working side-by-side, exceeding customer and donor expectations, building strong working relationships, and a role model of teamwork and Goodwill Values, all while helping the store achieve its productivity and sales goals. This is not like other retail jobs. Sure, we work 40 hours per week like other managers and we are open 7 days a week. But, our products are gently donated items. Items which come in bags, boxes, totes, and in pieces. Items that need to be unpacked, sorted, priced, and displayed. It’s messy. It’s dusty. It can be cold in the winter and hot in the summer. The Store Manager needs to you to display ownership over your department as well as the store in the absence of the Store and Assistant Store Managers. Willingness to display initiative and resourcefulness are crucial skills here. Supporting the mission is a complex job, but you will get a sense of fulfillment like no other. Most importantly, you will get to be a part of a company that is committed to improving our local communities.


What you will love about Goodwill

  • Employer paid medical benefits
  • Employer subsidized family medical benefits
  • Employer subsidized individual and family dental and vision
  • Employer contributed retirement (403b)
  • Employer contributed life insurance
  • Optional long-term and short-term disability
  • Employee discount
  • Employee Assistance Program (EAP)
  • Paid vacation, holiday, and sick
  • Potential for overtime
  • Wear jeans to work
  • Opportunities for advancement

You want more from your work; you want a sense of fulfillment. You want a career with opportunities, not just a job. You want Goodwill, where the power of work can transform your life and the lives of others. Does this sound like a place for you? If so, please apply today.


  • Training Experience: One year of retail experience with some supervisory experience. High School Diploma, GED. Some college preferred.
  • License or Certificate: Valid state driver’s license, proof of insurance, and reliable transportation that is required regularly for company business.
  • Physical/Sensory Demands: Ability to lift, push, and pull a minimum of 40 pounds.Must be able to stand, bend, and reach for the duration of your shift. Ability to work outdoors when necessary with exposure to weather conditions. Have a grasp of the English language with basic reading, writing, and arithmetic skills
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